SHIPPING POLICY

What is the delivery/shipping charge?

The delivery charge is subject to variation based on the specific location of delivery. The applicable charges typically range from Rs. 250 to Rs. 500, taking into account the distance and logistical considerations.

What is the expected delivery time for the order?

We would like to inform you that the delivery of the product may take 1-15 days due to the possibility of holidays observed by GREVO or our courier partners between the order placement and the scheduled delivery date. It is important to note that we have accounted for this by factoring in an additional day to the estimated delivery date. This adjustment is made to accommodate situations where certain courier partners and Sellers do not operate on Sundays. We appreciate your understanding regarding these considerations that may affect the delivery timeframe.

What steps can I take if my order shipment is delayed?

We are committed to making every effort to ensure that your products are delivered within the estimated delivery times. However, if the package does not reach you by the expected delivery date, we kindly request that you contact us for assistance. You can reach our dedicated support team by sending an email to support@grevo.shop. We assure you that we will diligently work towards resolving any issues you may encounter.

How can I track the order?

Upon dispatch or transfer of your order to the designated delivery partner, tracking details will be provided to you for orders within Kerala.