TERMS AND CONDITIONS
The Terms and conditions of BOLT warranty are as follows:
- The warranty becomes effective either: from the date of installation (by us or our authorized agent) or registration with us after the delivery date.
• Your warranty will be void and cancelled if you perform the following:
- a) Installation against local laws and without obtaining necessary sanctions and related inspections after the work is completed, from your local enforcement organization, if any required.
b) Installation against participation and approval of the property owner of the installation site, if you are not the property owner.
c) Installation against participation and approval of any applicable Resident Association, Municipal Corporation, archeological department, or other relevant organizations which have authority to prohibit, permit or otherwise affect your ability to make improvements such as the Installation at the Site.
d) The Warranty on your Charging Station shall not apply if the original identification markings (for example, stickers, serial numbers and trademarks) have been defaced, altered or removed.
You must provide proof of purchase before any work can be carried out on your BOLT under the warranty.
Please note that without this proof any work carried out will be chargeable. Please keep your purchase receipt safe.
• All work will be carried out by BOLT or its authorised agents.
• Any parts which are replaced will become the property of BOLT.
• If installed by your installer or electrician, claims under the warranty can only be accepted if you can provide the proof that the malfunctioning or non-conformity of BOLT and related devices result exclusively from defects in materials and/or workmanship under normal application, installation, and use and service conditions. In case of a dispute regarding the existence of a material defect or reduced power in a warranty claim, BOLT will accept the judgment of an accredited testing institute (which is to be selected by BOLT in advance.) The cost and expenses for the testing shall remain with you if it is found to be good performance.
• If the unit is replaced, the remaining period will be transferred to the replacement charger.
• Customer to ensure proper packaging while sending the material to the company. Any physical damage to the equipment/components while in transit from customer location to company office will be charged back.